Billing, Trial, and Subscription
Everything you need to know about Kyōfolio's free trial, subscription pricing, and billing.
This page covers how Kyōfolio’s trial and subscription work—plain English, no billing mysteries.
If you’re looking for cancellation or account deletion, see: Canceling and Deleting Your Account
In this guide
- How the free trial works
- What happens when your trial ends
- Pricing
- Renewal, receipts, and payment updates
- Refunds
- Common questions (and “help, billing is weird” guidance)
Free trial
How the trial works
- Kyōfolio includes a 30-day free trial
- No credit card required to start
- You get access to the full product during the trial
- You won’t be charged automatically when the trial ends
- You’ll see a reminder banner at the top of the app throughout your trial
What happens when the trial ends
When your 30 days are up:
- you’ll be prompted to subscribe if you’d like to keep using Kyōfolio
- if you don’t subscribe, you can still log in, but you’ll be locked behind a paywall screen
- you can still access your Profile (including subscription management)
Your data is not deleted if you don’t subscribe. You can come back later and continue once your subscription is active.
Subscription
Pricing
Kyōfolio is currently billed annually:
- $96 / year (billed annually)
How to subscribe
You can subscribe anytime during or after the trial:
- Go to Profile → Subscription
- Choose the annual plan
- Enter payment details at checkout
- Confirm subscription
Your subscription starts immediately after payment.
Auto-renewal
- Subscriptions renew automatically each year unless canceled
- Your renewal date is based on when you subscribe
Managing billing
Update payment method
You can manage billing from Profile → Subscription.
Kyōfolio uses Stripe for billing, and we provide access to the standard Stripe customer portal to:
- update your payment method
- view billing history
- download receipts
- cancel your subscription
If you ever can’t access the customer portal, email [email protected] and we’ll help.
Receipts and invoices
- Receipts are available in the Stripe customer portal
- Receipts are also typically emailed after successful payment
Invoices may also be available depending on Stripe settings, but receipts are the primary record.
Changes, tiers, and proration
Right now Kyōfolio has:
- one plan (annual)
- no add-ons
There are currently:
- no upgrades/downgrades
- no proration scenarios
(Keeping it simple is a feature.)
Refunds
Kyōfolio’s policy is no refunds after purchase, except in cases of:
- duplicate charges
- incorrect charges
- accidental renewals (if you contact us promptly)
If you believe you were charged incorrectly—or you renewed by mistake—email [email protected] and we’ll help.
Common questions
Do I need a credit card for the trial?
No. The trial starts with just an email signup.
Will I be charged automatically when the trial ends?
No. You choose if/when to subscribe.
What happens if I don’t subscribe after the trial?
You can still log in, but you’ll be locked behind a paywall screen. Your data stays safe.
How do I cancel?
See: Canceling and Deleting Your Account
What if I’m charged incorrectly?
Email [email protected] and include:
- the email on your Kyōfolio account
- the date of the charge
- a screenshot of the receipt (if possible)
We’ll get it sorted.